Hear What Our Patients are Saying

"My 8 year old son goes there it is great friendly atmosphere, my son enjoys going".- Keith S


“I was referred to Dr Hertz be a friend. This was my first experience with chiropractic care and was pleasantly surprised. Dr Hertz initially consulted with me about my concerns and took X-rays and reviewed them with me. I loved that he took the time to explain my condition and what I could reasonably expect with treatment.” – Angela H.


“When I first came to St. Charles Pain and Wellness Center I had extreme overall pain following a major surgery. I couldn’t move my neck or right arm without severe pain. Dr Jake worked out a plan specific to my symptoms and has eliminated my pain, as well as made me more flexible. We also worked on a nutrition plan that has helped me lose 20+ pounds and restored my energy to youthful levels. Dr Jake has a massage therapist on hand to help work the plan for an all-over mind and body transformation. The two work together to deliver exceptional results. St. Charles Pain and Wellness Center has enhanced my well-being and overall life-style making life enjoyable again!” – Mary S.


"I had a lot of pain on the right side of my neck, this caused headaches and dizziness. I started seeing Dr Hertz for adjustments and appreciated his thoroughness of requesting an MRI of my neck. It confirmed a bulging disk, so now I know the issue and Dr Hertz is treating it. On the road to recovery! Nice office, friendly and professional staff.” - Jean J.


“Before I started coming to St Charles Pain and Wellness Center I was unable to lift my right arm over my head. I was in near constant pain and my arm was useless. Within the first month my arm’s range of motion began to increase. Now, after 2 months I have full use of my arm and have been relatively pain free for several weeks. The staff has been thoughtful, thorough and took a genuine interest in my condition.” – Bob A.

Karen C.

“Less and most cases no lower back pain, less tension in the neck, better posture. Overall I feel healthier – I am healthier!” Suzanne C. 


“Before seeing Dr Jacob, I had widespread pain from Fibromyalgia, especially in my neck and upper back. Also, I had lower back pain. After starting treatment, I’ve had little to no lower back pain and a significant decrease in Fibromyalgia pain. I am so thankful for the day I met Dr Jacob at a home show. He’s very dedicated to helping everyone.” – Cathy H.


“I come in every time I have back pain or any other pain and get treated for it. When I leave it is gone and I feel better.” – Louis T.


"When I started treatment with Dr Jake I was at a level 8 constant pain in both my shoulder/neck and lower back (Sciatica). Now I have more days with little to no pain. Still a work in progress, I am looking forward to more good results to come.” – Heather F.


“Finding Dr Hertz was a true blessing. I moved to Illinois during the “Solar Vortex” winter. During my first experience of shoveling snow (I’m from Texas) I hurt my back and I quite literally could not stand up or walk. Dr Hertz tried many different methods of treatment until he got me feeling so much better. Gladly, I am now on maintenance and look forward to my treatments to keep my neck and back healthy.” – Sharon D.

Traci R.

“I’m simply amazed at how much better these old body parts feel after just a short time being treated by Dr Jake! It’s so nice to be able to sleep again without excruciating pain. I’m definitely a lifelong customer here, even if it’s just for maintenance. Thanks for everything you do for me!” – Stefani S.


“Before treatment my back was out of alignment and I had difficulty keeping my back straight. Also, I had trouble with my arms falling asleep at night. After coming to Dr Jake regularly I can honestly say that my back is in alignment most of the time. My arms do not fall asleep at night anymore. I have also been told that I walk around straighter than I have been in a long time. Very happy with the progress and I plan on continuing with treatments.” – Don L.


“Before starting my lower back pain was very painful. Sitting in the car to and from work was bad. I started one month before a 19 mile hike in the mountains of Glacier Park in Montana. Without this treatment I would have never made the hike. Now once a month to maintain I feel so much better. Thanks!” – Benny A.


“I had a lot of knee and shoulder pain (my reason for coming in for treatment). I must say I am feeling a lot better since starting. My upbringing made me a little skittish about chiropractic doctors but Dr Hertz has cured that fear.” – JoAnne N.


“With continuing stress, that seemed to generate a constant and consistent pain in my upper and lower back, I thought this would be something I just needed to get used to. Going to Dr Jake has relieved all the pain so this was certainly one of the best medical decisions I’ve made.” – Pete M.


“I’ve been to three chiros over the years and Dr J is by far the most effective. He has relieved a chronic headache that was with me for 30+ years! The recent shoulder problem I had has been alleviated quickly and his advice has helped me develop better posture habits.” – Juli S.


“I was having light chronic back problems from work. During treatment I realized how out of synch my spine was. After treatment I found that by making simple changes to my lifestyle (stretching, not slouching and lifting properly) made a significantly positive enhancement to my life!” – John D.


“I first started going to St Charles Pain & Wellness Center, back at the beginning of June 2016. The reason I went was because of some lower back pain and shoulder pain both on my right side.  Within 1 week I had already started feeling better after being adjusted by Dr Jake. I continued on with the treatment plan through the summer and just continued to feel better & see improvements. I was surprised to find out how out of balance my left & right sides were. You don't know until you check it out. I'm out of town right now and can't wait to get my next adjustment.” - Jill J.